Refund policy

Bellurie Return Policy

At Bellurie, we want you to love your furniture as much as we do. If for any reason you’re not completely satisfied, you have 28 days from delivery to request a return.

Eligibility for Returns

To be eligible for a return:

  • The item must be in the same condition as when you received it: unused, in perfect condition, and in its original packaging.
  • Items must not have been partially or fully assembled.
  • You’ll need to provide proof of purchase, such as a receipt.

To start a return, contact us at info@bellurie.com. Once your return is approved, we’ll provide instructions on how and where to send your item.

You can always reach out to us for any return-related questions at info@bellurie.com.

Damages and Issues

We carefully inspect all items before dispatch, but occasionally items may arrive damaged or faulty due to transit.

  • Inspect your order thoroughly upon delivery.
  • If you notice any damage or defects, contact us within 48 hours of delivery at info@bellurie.com. Include a detailed description of the issue and clear images showing the problem.

Please keep the item safe and in its original packaging while we work to resolve the issue. Depending on the situation, we may:

  • Arrange a furniture repair specialist to assess and fix the issue.
  • Replace the item if stock is available.
  • Collect the faulty item and issue a partial or full refund.

Exchanges

If you would like a different item, the quickest way is to return the original item (once approved) and make a new purchase for the replacement.

Refunds

Once your return has been received and inspected, we will notify you about the status of your refund. If approved, we will process your refund to your original payment method within 10 business days.

Please note: Refund times may vary depending on your bank or payment provider. If you haven’t received your refund within 15 business days of approval, contact us at info@bellurie.com.

We are committed to making your shopping experience at Bellurie seamless and stress-free. If you have any further questions, don’t hesitate to reach out to us at info@bellurie.com